Kathryn Kline, M.D.
601 Fall Creek Hwy, Granbury, Texas, 76049
Patients generally appreciate Dr. Kline's attentive and thorough approach, often highlighting her willingness to listen and explain things clearly. However, the office staff frequently receives criticism for being rude, rigid with policies, and difficult to reach. While the doctor herself is highly regarded, the administrative hurdles and perceived lack of empathy from the front desk are major pain points. Many feel the office has become a bit of a machine, prioritizing efficiency over patient comfort.
Use the patient portal for all non-urgent communication to bypass the difficult front desk phone line.
✓ What Works Well
- Attentive and thorough doctor
- Excellent patient portal
- Clear explanations
✗ Areas to Improve
- Rude front office staff
- Rigid rescheduling policies
- Difficulty with referrals
- Is the office staff always this difficult?
- Does Dr. Kline still practice in Granbury?
The doctor is spot on, but the staff is a headache.
Felt like a number rather than a patient.
The portal is a game changer for results.
- Category Health & Medical
- City Granbury
- State Texas
- Postcode 76049
- Country United States
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