Kathy Schultze - State Farm Insurance Agent
100 Tuscanney Dr, Suite E, Frederick, Maryland, 21702
This agency has a long-standing reputation with many loyal clients who appreciate the team's dedication and responsiveness. While many reviews are glowing, there is a segment of feedback expressing frustration with administrative errors and communication issues regarding policy changes. The team is generally seen as helpful, but some clients feel the agency has become less attentive over time.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify policy changes in writing to avoid the administrative hiccups some users have reported.
✓ What Works Well
- Long-term reliability
- Friendly staff
- Comprehensive policy reviews
✗ Areas to Improve
- Inconsistent communication
- Administrative errors
- Billing issues
- Why did my premium increase?
- How do I add a new vehicle?
- What is the status of my claim?
Great service for 30 years
Staff is helpful but billing can be tricky
Always there when I need them
- Category Professional Services
- City Frederick
- State Maryland
- Postcode 21702
- Country United States
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