Katie Hicks - State Farm Insurance Agent
2861 MT-82, Ste 1, Bigfork, Montana, 59911
Katie Hicks' agency is generally well-regarded for its friendly, responsive, and knowledgeable team. Clients often praise staff members like Cat and Julie for their efficiency and helpfulness. However, there is a significant, detailed complaint regarding billing and cancellation issues, which has impacted the agency's reputation for some. Despite this, many clients continue to report positive experiences and high satisfaction with the service provided.
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Always request written confirmation for any policy changes or cancellations to avoid billing disputes.
✓ What Works Well
- Friendly and responsive staff
- Knowledgeable and efficient service
- Strong community focus
✗ Areas to Improve
- Reports of billing and cancellation issues
- Some concerns about administrative follow-up
- How can I bundle my policies for better rates?
- What should I do if I need to cancel my policy?
They treat you like family.
The team is always there when you need them.
Very helpful and easy to work with.
- Category Financial Services
- City Bigfork
- State Montana
- Postcode 59911
- Country United States
readers daily.