2145 Cypress Ridge Blvd., #201, Wesley Chapel, Florida, 33544
Kaufman Eye Institute is well-regarded for its medical expertise and state-of-the-art equipment. Many patients have had successful surgeries and positive outcomes. However, there are consistent complaints about administrative issues, including long wait times, billing confusion, and poor communication from the front office. It is a high-volume practice where the clinical care is strong, but the administrative experience can be lacking.
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The doctors are excellent; be prepared for a busy office and handle your own billing follow-ups.
✓ What Works Well
✗ Areas to Improve
Great doctor, bad office
Very thorough
Billing is a headache