50 Monument Rd, Bala Cynwyd, Pennsylvania, 19004
This practice is highly regarded for its clinical excellence and modern facilities. Patients consistently praise the doctors for their thoroughness and skill. However, there is a recurring theme of frustration regarding administrative issues, specifically long wait times, difficulty reaching the office by phone, and perceived declines in customer service as the practice has grown. Despite these operational challenges, the medical care remains a strong draw.
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Try to schedule appointments for early in the day to avoid the cumulative delays that often build up by the afternoon.
✓ What Works Well
✗ Areas to Improve
Doctors are excellent.
Admin side is a bit chaotic.
Great technology.