Kayal Orthopaedic Center, P.C. - Glen Rock
266 Harristown Rd, Suite 107, Glen Rock, New Jersey, 07452
Patients generally praise the surgical expertise of specific doctors like Dr. Pope and Dr. Rudman, noting life-changing pain relief. However, the practice faces significant criticism regarding billing transparency and the frequent use of PAs instead of the primary surgeon for follow-ups. While some find the staff kind, others report long wait times and poor communication. It is a mixed bag where clinical skill often clashes with administrative frustration.
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Request the surgeon specifically for follow-up appointments during booking to avoid being seen only by PAs.
✓ What Works Well
- High surgical success rates
- Compassionate bedside manner from specific doctors
- Convenient location
✗ Areas to Improve
- Opaque and high billing charges
- Frequent reliance on PAs for post-op care
- Long wait times
- Why am I seeing a PA instead of the surgeon?
- Are these billing charges standard?
Surgeons are top-tier but the office management feels like a factory.
Billing department needs a serious overhaul.
Great results, but be prepared for long waits.
- Category Health & Medical
- City Glen Rock
- State New Jersey
- Postcode 07452
- Country United States
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