KCUC - Lee's Summit
451 NW Murray Rd, Lee's Summit, Missouri, 64081
KCUC in Lee's Summit receives mixed reviews. Many patients are highly satisfied with the clinical care provided by Dr. Tietjen and Dr. Hockman, praising their expertise and bedside manner. However, there are significant complaints regarding administrative issues, including long wait times, billing disputes, and difficulty reaching the office staff. Some patients feel the practice is overbooked, which impacts the quality of the administrative experience.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for potential wait times and double-check your billing statements for accuracy.
✓ What Works Well
- Highly competent and knowledgeable urologists
- Effective treatment plans
- Professional medical staff
✗ Areas to Improve
- Excessive wait times
- Billing and insurance coding issues
- Difficulty with phone communication
- Why is the wait time so long?
- How can I resolve this billing error?
Dr. Tietjen is excellent, but the office is chaotic.
Great medical care, but the admin side needs work.
I feel like a number in a busy practice.
- Category Health & Medical
- City Lee's Summit
- State Missouri
- Postcode 64081
- Country United States
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