16-590 Old Volcano Rd, Suite B, Keaau, Hawaii, 96749
Keaau Urgent Care provides essential services but has a highly polarized reputation. Many patients appreciate the quick, compassionate care from certain doctors and nurses. However, there are numerous reports of rude staff, long wait times, and unprofessional behavior from specific providers, leading to a very inconsistent experience.
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If you have a choice, some patients prefer the Hilo location for more consistent service.
✓ What Works Well
✗ Areas to Improve
Hit or miss depending on the doctor.
Great care from some, terrible from others.
Essential service, but needs better management.