Health & Medical · Urgent Care

Keaau Urgent Care

16-590 Old Volcano Rd, Suite B, Keaau, Hawaii, 96749

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Keaau Urgent Care provides essential services but has a highly polarized reputation. Many patients appreciate the quick, compassionate care from certain doctors and nurses. However, there are numerous reports of rude staff, long wait times, and unprofessional behavior from specific providers, leading to a very inconsistent experience.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 50/100
Pro Tip

If you have a choice, some patients prefer the Hilo location for more consistent service.

Fast access
Inconsistent provider quality
Pros & Cons

✓ What Works Well

  • Quick access to care
  • Some doctors are very compassionate
  • Convenient location

✗ Areas to Improve

  • Inconsistent quality of care
  • Reports of rude and unprofessional staff
  • Long wait times
Frequently Asked Questions
  • Why was the doctor so rude?
  • Is this the best place for urgent care?
User Feedback

Hit or miss depending on the doctor.

Great care from some, terrible from others.

Essential service, but needs better management.

Location Details
Street: 16-590 Old Volcano Rd, Suite B
City: Keaau
State: Hawaii
Postcode: 96749
Country: United States
Location
Keaau Professional Building, 16-590 Old Volcano Rd # B, Keaau, HI 96749
Quick Info
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