Keefe Insurance Agency a subsidiary of Deland, Gibson Ins. Associates, Inc.
51 W Central St, Franklin, Massachusetts, 02038
Keefe Insurance Agency is a long-standing staple in Franklin, known for its deep roots and exceptional customer service. Clients love the personalized attention they receive, with many agents like Lynne and Julie being highlighted for their professionalism and responsiveness. The agency is seen as a reliable partner that makes complex insurance matters feel simple and stress-free. While there are a few recent complaints about staff changes, the overall sentiment remains very high, with many long-term clients feeling well-supported and valued.
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Email is often the best way to get a quick response from their agents.
✓ What Works Well
- Exceptional, personalized customer service
- Highly knowledgeable and responsive agents
- Long-standing reputation and reliability
✗ Areas to Improve
- Some concerns about staff turnover
- Occasional communication delays
- Minor issues with policy documentation
- How do I switch my insurance to Keefe?
- Can you help with business and personal lines?
Lynne is top-notch and very professional.
They make the whole process seamless.
Great for both business and personal insurance.
- Category Professional Services
- City Franklin
- State Massachusetts
- Postcode 02038
- Country United States
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