Keen Medical Group
Health & Medical · Family Medicine

Keen Medical Group

12021 Jacaranda Ave, # 101, Hesperia, California, 92345

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

Keen Medical Group receives mixed reviews. Many patients love Dr. Mitton and Nurse Practitioner Nicole Hessabi for their kindness and thorough care. However, there are frequent complaints about long wait times, rude front desk staff, and administrative issues like prescription delays and referral errors.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 40/100
Pro Tip

Follow up on your referrals and prescriptions personally to ensure they are processed.

High provider quality
Low administrative reliability
Pros & Cons

✓ What Works Well

  • Kind and thorough providers
  • Great care for children
  • Personalized attention from specific doctors

✗ Areas to Improve

  • Long wait times
  • Rude and unhelpful front desk staff
  • Frequent administrative and prescription errors
Frequently Asked Questions
  • Why is it so hard to get a prescription filled?
  • How do I get a referral?
  • Why is the staff so rude?
User Feedback

Dr. Mitton is amazing, but the office is a mess.

Great doctors, but the front desk needs training.

Avoid if you value your time.

Location Details
Street: 12021 Jacaranda Ave, # 101
Neighborhood: Hesperia
City: Hesperia
State: California
Postcode: 92345
Country: United States
Location
12021 Jacaranda Ave # 101, Hesperia, CA 92345
Quick Info
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