Keith D Newman, MD
6460 Naaman Forest Blvd, Garland, Texas, 75044
Dr. Newman is frequently praised for his deep knowledge, straightforward communication, and effective treatment outcomes. Many long-term patients trust him implicitly. However, the clinic faces significant criticism regarding administrative efficiency, including long wait times, poor communication from the front desk, and delays in reporting test results. While the clinical care is often described as top-tier, the office management is a frequent pain point for patients.
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If you are waiting for test results, call the office manager directly if you haven't heard back within the promised timeframe.
✓ What Works Well
- Dr. Newman is highly knowledgeable and skilled
- Clear and direct communication from the doctor
- Effective treatment plans
✗ Areas to Improve
- Excessive wait times in the office
- Poor administrative communication and follow-up
- Difficulty getting test results in a timely manner
- Why is the wait time so long?
- How can I get my test results faster?
- Is the office properly staffed for the number of patients?
The doctor is great, but the office management is a nightmare.
I waited over an hour past my appointment time.
Dr. Newman is the best, but the front desk needs to respect patient time.
- Category Health & Medical
- City Garland
- State Texas
- Postcode 75044
- Country United States
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