Keith Goodfellow, MD
147 Reynoir St, Suite 105, Biloxi, Mississippi, 39530
Patients generally praise Dr. Goodfellow for his medical expertise and compassionate bedside manner. Many long-term patients feel he is a lifesaver who listens well. However, recent reviews highlight significant frustration with the office staff and administrative changes following a merger. While the clinical care remains top-notch for most, the front-office experience has become a major pain point.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for test results to avoid dealing with the front desk staff.
✓ What Works Well
- Highly skilled and knowledgeable doctor
- Compassionate and attentive bedside manner
- Efficient diagnostic process
✗ Areas to Improve
- Recent decline in front-office staff professionalism
- Difficulty scheduling appointments
- Administrative friction post-merger
- Is Dr. Goodfellow still accepting new patients?
- How do I access the patient portal for test results?
Dr. Goodfellow is a fantastic doctor who truly cares.
The new office staff is rude and makes the experience unpleasant.
Clinical care is spot on, but the admin side needs work.
- Category Health & Medical
- City Biloxi
- State Mississippi
- Postcode 39530
- Country United States
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