Kellen Hayes, MD
Health & Medical · Pain Management

Kellen Hayes, MD

18205 N 51st Ave, STE 125, Glendale, Arizona, 85308

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Patients are generally very satisfied with the clinical care, praising the providers for being thorough, knowledgeable, and compassionate. The practice is often described as a 'team' that truly cares. However, there are recurring complaints about administrative issues, including difficulty with referrals, billing, and phone responsiveness.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
19
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

Be proactive with your insurance authorizations and keep your own records of all interactions.

Pain management
In-office procedures
Pros & Cons

✓ What Works Well

  • Thorough care
  • Compassionate providers
  • Knowledgeable

✗ Areas to Improve

  • Administrative issues
  • Billing errors
  • Poor phone responsiveness
Frequently Asked Questions
  • Why is it so hard to get a referral?
  • Are the billing practices transparent?
User Feedback

Great doctors, bad admin

Very thorough

Compassionate care

Location Details
Street: 18205 N 51st Ave, STE 125
Neighborhood: Glendale
City: Glendale
State: Arizona
Postcode: 85308
Country: United States
Location
6220 W Bell Rd Ste 100, Glendale, AZ 85308
Quick Info
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