Kelley Chevrolet Service Center
5220 Value Dr, Fort Wayne, Indiana, 46808
Customer feedback for this service center is quite mixed. While some clients appreciate the professional staff and timely repairs, others report significant frustration with communication, misdiagnosed issues, and long wait times. There is a recurring sentiment that the quality of service has declined over time, leading to some long-time customers taking their business elsewhere.
We analyze 75 public reviews for Kelley Chevrolet Service Center using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed, written estimate before authorizing any work, and don't hesitate to ask for a status update if you haven't heard back.
✓ What Works Well
- Professional staff
- Clean waiting area
- Convenient shuttle service
✗ Areas to Improve
- Poor communication
- Inconsistent repair quality
- Long wait times
- Why is my car still having issues?
- Do you offer loaner vehicles?
- Can I get a status update on my repair?
Staff was friendly and helpful.
Communication is a major issue here.
Repairs were not done correctly the first time.
- Category Automobile
- Neighborhood North Fort Wayne
- City Fort Wayne
- State Indiana
- Postcode 46808
- Country United States
