3701 Roy Richard Dr, Schertz, Texas, 78154
The clinic is frequently criticized for poor administrative management, including long wait times, difficulty reaching staff, and disorganized scheduling. While some patients appreciate the medical providers, many report feeling rushed, dismissed, or frustrated by the lack of communication. Billing issues and unexpected charges are also common complaints. The overall sentiment is that the administrative failures overshadow the clinical care.
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Always verify your appointment and billing details directly with the office manager if you encounter any issues.
✓ What Works Well
✗ Areas to Improve
The doctors are okay, but the office is a total disaster.
I've been passed between four providers in seven months.
Save your time and money, go elsewhere.