Personal Care · Nail Salon

Kelly Nail & Spa

3203 Richmond Rd, Texarkana, Texas, 75503

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Kelly Nail & Spa has a polarizing reputation. Many customers love the friendly, family-oriented atmosphere and the quality of work from Kelly herself. However, there are significant complaints regarding inconsistent service, long wait times, and rude behavior from other staff members. It seems to be a place where your experience heavily depends on which technician you get.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
18
Lowest rating

We analyze 73 public reviews for Kelly Nail & Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 75/100
Staff Behavior 60/100
Pro Tip

Try to book with Kelly directly to ensure the best experience, and clarify pricing before starting your service.

Family-owned
Gel manicures available
Pros & Cons

✓ What Works Well

  • Friendly owner (Kelly)
  • Welcoming atmosphere
  • Good quality nails when done right

✗ Areas to Improve

  • Inconsistent service quality
  • Long wait times even with appointments
  • Reports of rude staff
Frequently Asked Questions
  • Is Kelly available?
  • Why are prices inconsistent?
  • Do they accept walk-ins?
User Feedback

Kelly is great

Service can be hit or miss

Staff can be unprofessional