Kelsey-Seybold Clinic | Kingwood
25553 US-59, Porter, Texas, 77365
Patients generally praise the medical staff for being thorough and caring, with many highlighting specific doctors who take time to listen. However, the administrative side is a major pain point, with frequent complaints about billing errors, long wait times for appointments, and poor communication. While the clinical care is often described as top-notch, the business operations feel like a money-focused machine to many. It is a mixed bag where the doctors shine but the system often fails.
Always request a written quote for procedures before scheduling to avoid surprise billing.
✓ What Works Well
- Highly knowledgeable and caring physicians
- Thorough explanations of health concerns
- Convenient location with easy parking
✗ Areas to Improve
- Frequent billing and coding errors
- Difficulty scheduling timely appointments
- Rude or dismissive front desk staff
- Why am I being billed for a new patient visit when I've been here before?
- How can I get a faster appointment for urgent needs?
Doctors are spot on and really listen.
Billing department is a nightmare to deal with.
Scheduling system feels rigid and inflexible.
- Category Health & Medical
- City Porter
- State Texas
- Postcode 77365
- Country United States
readers daily.