Kemper Auto
13340 183rd St, Cerritos, California, 90703
Kemper Auto receives highly polarized reviews. While some customers appreciate the convenience of their text-based support and quick policy changes, a significant number of users report severe frustration with the claims process. Common complaints include difficulty reaching adjusters, slow claim resolution, and poor communication. Many reviewers feel the company does not advocate for them during accidents, leading to a lack of trust in their services.
We analyze 66 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the text-based support for routine policy changes, but be prepared for significant delays if you have an active claim.
✓ What Works Well
- Convenient text-based support
- Quick policy updates
- Some users report fast settlements
✗ Areas to Improve
- Extremely difficult to reach adjusters
- Slow and frustrating claims process
- Poor communication and lack of advocacy
- Why is it so hard to get a response from my adjuster?
- How can I check the status of my claim?
It's like pulling teeth to get a call back.
The text support is fast, but the claims process is a nightmare.
They don't have your back when you need them most.
- Category Financial Services
- City Cerritos
- State California
- Postcode 90703
- Country United States
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