Financial Services · Insurance Agency

Ken Brudos - State Farm Insurance Agent

3700 Coors Blvd NW, Ste B1, Albuquerque, New Mexico, 87120

Google Maps Updated: 14 May 2026
Authenticity Score: 78/100
About

Customers have a split experience here. Many praise specific staff members like Lynne and Jessica for being super helpful and saving them money. However, a significant number of long-term clients feel ignored or frustrated by rising costs and poor communication. Some report feeling like just a number, especially when dealing with claims or policy changes. It seems like a hit-or-miss spot depending on who you talk to.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
19
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 65/100
Staff Helpfulness 70/100
Pro Tip

Ask for specific agents by name based on recent positive reviews to ensure better service.

Bilingual support available
High staff turnover reported
Pros & Cons

✓ What Works Well

  • Helpful individual agents
  • Competitive rates for some
  • Bilingual staff

✗ Areas to Improve

  • High employee turnover
  • Poor communication on claims
  • Rising premiums
Frequently Asked Questions
  • Why did my premium go up?
  • How do I get a hold of someone?
User Feedback

Staff is hit or miss

Great bang for the buck if you get the right person

Loyalty doesn't seem to matter much

Location Details
Street: 3700 Coors Blvd NW, Ste B1
Neighborhood: Cottonwood Corners
City: Albuquerque
State: New Mexico
Postcode: 87120
Country: United States
Location
3700 Coors Blvd NW Ste B1, Albuquerque, NM 87120
Quick Info
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