Ken Rocha Collision, LLC
Automobile · Collision Repair

Ken Rocha Collision, LLC

555 Cranston St, Providence, Rhode Island, 02907

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Ken Rocha Collision is widely celebrated for taking the stress out of post-accident repairs. Customers love that the staff handles insurance negotiations and rental car coordination, making the process seamless. The bodywork is frequently described as showroom quality, with many noting their cars looked better than when they were new. While a few users reported communication delays, the vast majority of feedback is extremely positive.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
17
Lowest rating

We analyze 75 public reviews for Ken Rocha Collision, LLC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 89/100
Transparency 84/100
Pro Tip

Call the shop before calling your insurance company; they can often advocate for you to get a better outcome.

Insurance liaison experts
Lifetime warranty on repairs
Pros & Cons

✓ What Works Well

  • Excellent insurance handling
  • Showroom quality bodywork
  • Friendly and supportive office staff

✗ Areas to Improve

  • Occasional delays in parts arrival
  • Some reports of poor communication
  • High demand can lead to wait times
Frequently Asked Questions
  • Do they handle insurance claims directly?
  • Can they help with rental car arrangements?
  • Do they offer a warranty on their work?
User Feedback

They treat you like family, not just a customer.

The office team is persistent with insurance adjusters.

My car was returned cleaner than when I dropped it off.