425 W Central Ave, Lompoc, California, 93436
Kendall-Shepard Eye Center is generally well-regarded for its professional and knowledgeable doctors. Many patients have been coming here for years and trust the care they receive. However, there are recurring complaints about front-office staff, including rudeness, scheduling errors, and poor communication.
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✓ What Works Well
✗ Areas to Improve
The doctors are great, but the front office is a disaster.
I've been a patient for years and trust the medical care.
The staff needs better training in customer service.