Kendra Drake, MD
6567 E Carondelet Dr, Suite 305, Tucson, Arizona, 85710
Patients are split on Dr. Drake. Many praise her for being a compassionate, thorough listener who truly helps with complex conditions like epilepsy. However, a significant number of reviews highlight major issues with the office staff, citing rudeness, poor communication, and difficulty scheduling. Some patients feel the administrative side is a total mess, which overshadows the doctor's clinical skill.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Dr. Drake is attentive and listens well
- Effective medication management for seizures
- Compassionate bedside manner
✗ Areas to Improve
- Extremely rude and dismissive office staff
- Difficult to reach anyone by phone
- Strict and inflexible scheduling policies
- Why is it so hard to get a call back?
- Can I get my medical records sent to another doctor?
The doctor is great but the staff is a nightmare.
Zero empathy from the front desk during emergencies.
Wait times for appointments are way too long.
- Category Health & Medical
- City Tucson
- State Arizona
- Postcode 85710
- Country United States
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