Kendra K.H. Gillespie, MD
836 Prudential Dr, Suite 1103, Jacksonville, Florida, 32207
Dr. Gillespie is widely loved for her warm, patient, and thorough approach to care. Patients consistently mention her excellent bedside manner and how she makes them feel heard. While the doctor herself receives glowing reviews, the office staff occasionally draws criticism for being less helpful or having a cold attitude. Most patients are willing to overlook the staff issues because the medical care is so spot on.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Patients recommend sticking with the practice for the doctor's care, even if the front desk is a bit hit or miss.
✓ What Works Well
- Exceptional bedside manner
- Thorough and attentive care
- Makes patients feel safe and heard
✗ Areas to Improve
- Inconsistent office staff attitude
- Difficulty reaching the office by phone
- Occasional scheduling issues
- Is she accepting new patients?
- How long is the wait for an appointment?
Dr. Gillespie is the best doctor I have ever had.
She takes her time and never makes you feel rushed.
The staff could be a bit more welcoming.
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32207
- Country United States
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