Kenia Soltero - State Farm Insurance Agent
3243 Ridge Rd, Ste H, Lansing, Illinois, 60438
This agency is highly regarded for its professional and patient staff. Clients frequently mention how easy the team makes the insurance process, from bundling policies to explaining coverage details. While there are some complaints about rate increases, the majority of customers feel valued and well-supported by the team.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The office offers bilingual support, which is a significant advantage for many local clients.
✓ What Works Well
- Patient and professional staff
- Easy bundling process
- Bilingual support
✗ Areas to Improve
- Rate increases
- Some frustration with policy changes
- How can I bundle my home and auto?
- Can you explain my life insurance options?
Brenda is amazing
Very thorough and patient
Great customer service
- Category Financial Services
- City Lansing
- State Illinois
- Postcode 60438
- Country United States
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