9075 Quantrelle Ave, Otsego, Minnesota, 55330
This clinic is generally praised for its thorough medical care and friendly staff. Many patients appreciate the personalized attention and the expertise of the doctors. However, there are recurring complaints about administrative issues, including billing confusion, appointment cancellations, and poor communication. It seems to be a high-quality medical practice that struggles with its administrative operations.
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Always ask for a clear, itemized breakdown of costs before agreeing to any services to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the billing is a nightmare.
I felt heard and respected during my exam.
The administrative side needs a serious overhaul.