1106 Pacific St, San Luis Obispo, California, 93401
Patients generally praise Dr. Tway for his deep expertise and life-saving care, often describing him as a thorough and compassionate cardiologist. However, a significant number of reviews highlight major frustrations with the administrative side of the practice, specifically regarding communication, referral delays, and billing issues. While the clinical experience is often spot on, the office management seems to be a pain point for many. Overall, it is a mixed bag where the doctor's skill is highly valued, but the support staff's performance leaves some feeling ignored.
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If you need urgent paperwork or referrals, follow up via email and phone repeatedly; the clinical staff is great, but the admin queue is long.
✓ What Works Well
✗ Areas to Improve
Clinical care is top-tier but the office is a mess.
Dr. Tway saved my life, but the front desk needs a serious overhaul.
Great doctor, but the lack of follow-up is a dealbreaker.