Kenny Hill - State Farm Insurance Agent
1301 S I-35 Frontage Rd, Suite 206, Austin, Texas, 78741
Clients appreciate the personalized attention and clear communication from the team, particularly Carlos and Tito. The agency is praised for making policy transfers and new sign-ups smooth. While most reviews are glowing, a few mention communication gaps.
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Ask for Carlos or Tito directly for the fastest service.
✓ What Works Well
- Excellent customer service
- Smooth policy transfers
- Helpful staff
✗ Areas to Improve
- Difficulty reaching office by phone
- Inconsistent follow-up
- Billing issues
- Can I handle everything over the phone?
- Do you offer bundling discounts?
- How do I transfer my policy from another state?
Carlos is spot on with his explanations.
Great bang for the buck on auto insurance.
The team made my move to Texas so much easier.
- Category Financial Services
- City Austin
- State Texas
- Postcode 78741
- Country United States
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