Kensington Auto Service, Ltd.
89 Harding St, Berlin, Connecticut, 06037
Kensington Auto is a long-standing shop that many locals trust for their mechanical needs. The team is often praised for being thorough, honest, and professional. However, there is a vocal minority of customers who have had negative experiences, citing poor communication, high costs, and occasional service errors. It seems to be a shop where the experience can vary, but many loyal customers have been going there for decades.
We analyze 75 public reviews for Kensington Auto Service, Ltd. using our data models and filter out spam to highlight only authentic feedback.
They are very busy, so be sure to get a clear estimate and timeline before leaving your car.
✓ What Works Well
- Thorough and honest work
- Professional and friendly staff
- Fast emissions testing
✗ Areas to Improve
- Some reports of high pricing
- Inconsistent customer service
- Occasional repair errors
- Do they offer a warranty?
- Is it better than the dealership?
- How long does an oil change take?
Trustworthy and reliable.
Great for emissions testing.
Mixed experiences with pricing.
- Category Automobile
- City Berlin
- State Connecticut
- Postcode 06037
- Country United States
