10405 Montgomery Ave, Kensington, Maryland, 20895
Patients generally love the warm, homey atmosphere and the gentle, professional care provided by Dr. Ho and her team. Many highlight the practice's ability to make nervous patients feel comfortable. However, there are recurring complaints regarding administrative issues, specifically around insurance transparency and scheduling conflicts, which have left some long-term patients frustrated.
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✓ What Works Well
✗ Areas to Improve
Dr. Ho is incredibly compassionate and thorough.
The office is bright and clean, but the billing is confusing.
They really take the time to explain every procedure.