2520 New Holt Rd, Suite F, Paducah, Kentucky, 42001
This agency is generally well-regarded for its helpful and professional staff, with many customers praising the clear communication and personalized service. Agents like Daniel and Katelyn are frequently highlighted for their patience and expertise. However, there are some notable complaints regarding communication delays, billing transparency, and aggressive sales tactics, which have caused frustration for a few clients. Overall, the agency is seen as a solid choice, but some customers suggest being diligent about monitoring your account.
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✓ What Works Well
✗ Areas to Improve
Daniel is amazing and very helpful.
They make insurance easy to understand.
Good service, but sometimes hard to reach.