Kentuckiana Foot and Ankle: formerly Kentucky/Indiana Foot and Ankle Specialists
6801 Dixie Hwy, Suite 134, Louisville, Kentucky, 40258
This practice is generally well-regarded for its podiatric care, with many patients praising the doctors' expertise and the staff's friendliness. However, there are consistent complaints about administrative issues, including phone communication, billing, and the ordering of medical supplies. It's a solid practice that struggles with office logistics.
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If you need diabetic shoes, follow up weekly; don't wait for them to call you.
✓ What Works Well
- Knowledgeable doctors
- Friendly staff
- Clean facilities
✗ Areas to Improve
- Poor phone communication
- Billing/insurance issues
- Delays in medical supplies
- Why can't I reach anyone by phone?
- When will my shoes arrive?
The doctors are great, but the office is hard to reach.
I've been waiting months for my diabetic shoes.
Great care, but the billing is confusing.
- Category Health & Medical
- City Louisville
- State Kentucky
- Postcode 40258
- Country United States
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