6801 Dixie Hwy, Suite 134, Louisville, Kentucky, 40258
Patients generally have a positive experience here, praising the doctors for their expertise and the staff for being friendly. However, there are recurring complaints about administrative issues, specifically regarding phone communication, billing, and the ordering of diabetic shoes. It's a solid practice that struggles with office logistics.
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If you need diabetic shoes, follow up weekly; don't wait for them to call you.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is hard to reach.
I've been waiting months for my diabetic shoes.
Great care, but the billing is confusing.