Ketelsen Davis Agency: Allstate Insurance
106 SW 7th St, Ste B101, Des Moines, Iowa, 50309
Customers are split between high praise for the team's helpfulness and frustration over communication gaps. Many appreciate the personalized advice and cost savings on policies. However, some report poor follow-up and issues with claims handling. It seems like a hit-or-miss experience depending on which staff member you get.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for specific agents by name who have high ratings to ensure better follow-up.
✓ What Works Well
- Helpful staff
- Competitive pricing
- Easy policy switching
✗ Areas to Improve
- Poor communication
- Unresponsive to claims
- Billing errors
- Why did my premium increase?
- Can you help with my claim?
Staff is spot on with advice
Hard to get a call back
Saved me a lot of cash
- Category Professional Services
- City Des Moines
- State Iowa
- Postcode 50309
- Country United States
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