Kettering Health Hamilton - Emergency Center
630 Eaton Ave, Hamilton, Ohio, 45013
Experiences at this emergency center are highly polarized. Many patients report excellent, life-saving care with compassionate staff. Conversely, a significant number of patients describe long wait times, poor communication, and feeling dismissed or mistreated by staff.
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They use a whiteboard system in rooms to list the names of your care team, which is helpful for communication.
✓ What Works Well
- Life-saving care
- Compassionate and skilled nurses
- Clean and modern facility
✗ Areas to Improve
- Long wait times
- Poor communication
- Perceived lack of empathy
- What is the wait time?
- Do you accept my insurance?
They saved my life.
Wait times are unacceptable.
Staff can be hit or miss.
- Category Health & Medical
- City Hamilton
- State Ohio
- Postcode 45013
- Country United States
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