Kettering Health Troy
600 W Main St, Troy, Ohio, 45373
Kettering Health Troy receives highly polarized reviews. Many patients praise the compassionate care, professional staff, and efficient service, particularly in the ER and surgical departments. However, there are significant and recurring complaints regarding long wait times, poor communication, billing issues, and perceived lack of empathy from some staff members. While some patients have had life-saving experiences, others have felt frustrated by administrative hurdles and inconsistent quality of care.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Confirm all billing and insurance details in writing before any procedures.
✓ What Works Well
- Compassionate and professional staff
- Efficient service
- Clean and organized facility
✗ Areas to Improve
- Long wait times
- Billing transparency issues
- Poor communication
- Do you accept my insurance?
- Is the office kid-friendly?
Staff is very welcoming.
Great experience.
Very efficient.
- Category Health & Medical
- City Troy
- State Ohio
- Postcode 45373
- Country United States
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