Kevin Chen, MD
2923 N California Ave, 300, Chicago, Illinois, 60618
Dr. Kevin Chen is highly regarded for his clinical expertise, patient-centered approach, and clear communication. Patients appreciate his conservative approach to surgery and his ability to explain complex issues in simple terms. The main point of contention is the administrative side of the practice, with several patients reporting frustration with billing, scheduling, and communication with the office staff. Despite these administrative headaches, the clinical care is consistently praised.
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If you have billing questions, try to resolve them well in advance of your surgery or appointment.
✓ What Works Well
- Expert orthopedist
- Clear communication
- Conservative treatment approach
✗ Areas to Improve
- Billing and scheduling issues
- Long wait times
- Poor office communication
- Does he recommend surgery?
- Is he good with sports injuries?
- Why is the office staff so difficult?
Dr. Chen is the man.
Staff is a nightmare.
Great doctor, poor admin.
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60618
- Country United States
readers daily.