Kevin Fawcett - State Farm Insurance Agent
1048 W Baptist Rd, Colorado Springs, Colorado, 80921
This agency receives mixed feedback. Many clients praise the team for saving them significant money and providing excellent, personalized service during difficult times. The staff is often described as patient and thorough. Conversely, a notable number of reviewers report frustration with billing errors, lack of follow-through, and difficulty getting timely responses. Some clients feel the agency is overwhelmed and lacks the necessary attention to detail for complex accounts. It seems to be a hit-or-miss experience depending on which staff member handles your file.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have complex needs, ask for the office manager directly to ensure your file is handled correctly.
✓ What Works Well
- Significant premium savings
- Personalized and empathetic support
- Helpful with complex insurance needs
✗ Areas to Improve
- Inconsistent communication
- Recurring billing and administrative errors
- Difficulty reaching the agent directly
- Why is my bill higher than the quote?
- How do I get a discount for my roof?
Saved me thousands
Hard to get a straight answer
Great service when it works
- Category Financial Services
- City Colorado Springs
- State Colorado
- Postcode 80921
- Country United States
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