Kevin Gordon - State Farm Insurance Agent
5570 Sterrett Pl, #202, Columbia, Maryland, 21044
The agency receives mixed reviews. Many clients praise the professional, helpful, and responsive service, particularly from agents like Matthew and Patrick. However, others report significant frustration with poor communication, misinformation, and issues with claims handling and billing.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for Matthew or Patrick for a more personalized and helpful experience.
✓ What Works Well
- Professional and helpful staff
- Competitive rates
- Responsive service
✗ Areas to Improve
- Poor communication and responsiveness
- Misinformation reported
- Issues with claims and billing
- How can I lower my insurance premiums?
- What are my coverage options?
Matthew is professional and very helpful.
Communication is horrible and inconsistent.
They treat you like a number.
- Category Professional Services
- City Columbia
- State Maryland
- Postcode 21044
- Country United States
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