Key Heating & Air Conditioning
Home Services · Heating and Cooling

Key Heating & Air Conditioning

8 Continental Dr, Exeter, New Hampshire, 03833

Google Maps Updated: 20 May 2026
Authenticity Score: 87/100
About

Key Heating & Air Conditioning is generally praised for its professional and knowledgeable technicians, with many customers highlighting their ability to explain complex issues clearly. The company is often commended for its promptness and willingness to help in emergency situations. However, there are significant complaints regarding high pricing, billing transparency, and occasional poor communication or follow-up on complex projects. It is a polarizing company, with some loyal customers and others who feel taken advantage of.

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We analyze 78 public reviews for Key Heating & Air Conditioning using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 80/100
Communication 78/100
Pro Tip

Always ask for a detailed breakdown of costs and get a second opinion for major system replacements.

Emergency Service
Membership Plans
Pros & Cons

✓ What Works Well

  • Knowledgeable technicians
  • Prompt emergency response
  • Clear explanations of work

✗ Areas to Improve

  • High pricing
  • Billing transparency issues
  • Inconsistent follow-up
Frequently Asked Questions
  • Do you offer maintenance plans?
  • Can you provide a written estimate before work?
  • Are you experienced with geothermal systems?
User Feedback

Pete is great and very thorough.

Pricing seems very high for simple repairs.

Great communication from the technicians.