1220 N Town E Blvd, #220, Mesquite, Texas, 75150
Key-Whitman Eye Center has a very polarized reputation. While many patients praise the medical care and surgical outcomes, there is a high volume of complaints regarding long wait times, poor administrative communication, and billing surprises. Patients often feel like they are being pushed into expensive procedures or products. It is a clinic where the medical care is good, but the administrative experience is often frustrating.
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✓ What Works Well
✗ Areas to Improve
Good doctor, but the front office is a nightmare.
Rushed appointments and poor communication.
Great medical care, but the admin side is very frustrating.