Keystone Basement Systems
205 31st St, McKeesport, Pennsylvania, 15132
Keystone Basement Systems receives very polarized reviews. Many customers are thrilled with the professionalism of the sales team and the quality of the waterproofing work. However, there is a significant number of complaints regarding poor communication, scheduling delays, and issues with the quality of work after installation. While some find them to be a top-tier company, others have had very negative experiences, making them a risky choice for some.
We analyze 80 public reviews for Keystone Basement Systems using our data models and filter out spam to highlight only authentic feedback.
Always get a written timeline and verify permit requirements before starting any major work.
✓ What Works Well
- Professional sales team
- Effective waterproofing solutions
- Good initial assessment
✗ Areas to Improve
- Poor communication and follow-up
- Scheduling delays and no-shows
- Inconsistent quality of work
- Do they offer a warranty on their work?
- How do they handle permit requirements?
- Are they available for emergency repairs?
Sales team is great, but the follow-up is lacking.
The work was spot on, but the scheduling was a nightmare.
Mixed bag, proceed with caution.
- Category Home Services
- Neighborhood McKeesport
- City McKeesport
- State Pennsylvania
- Postcode 15132
- Country United States
