Keystone Behavioral Health
100 Chambers Hill Dr, Chambersburg, Pennsylvania, 17201
Keystone Behavioral Health has a very divided patient base. Many patients report life-saving care and highly compassionate doctors. However, there are frequent, severe complaints about administrative failures, including poor communication, long wait times, and billing issues. It seems to be a place where the clinical care is strong, but the office management is a major source of stress.
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If you have urgent needs, try to establish a direct line of communication with your provider's nurse early on.
✓ What Works Well
- Compassionate doctors
- Effective treatment
- Life-saving care
✗ Areas to Improve
- Poor communication
- Long wait times
- Billing issues
- How do I get a prescription refill?
- Why is it so hard to reach someone?
The doctors are great, but the office is a disaster.
They saved my life, but the admin side is frustrating.
Hard to get a human on the phone.
- Category Health & Medical
- City Chambersburg
- State Pennsylvania
- Postcode 17201
- Country United States
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