Keystone Family Medicine
Health & Medical · Family Medicine

Keystone Family Medicine

820 5th Ave, Chambersburg, Pennsylvania, 17201

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This practice is a mixed bag. Many patients love their specific doctors and feel well-cared for, but there are significant complaints about long wait times, appointment cancellations, and poor communication from the front office. It seems to be a high-volume clinic with administrative struggles.

Review Summary
20
Most Relevant
13
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 73
Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

If you have a serious concern, try to get an appointment early in the day to avoid the inevitable afternoon backups.

Caring providers
Poor scheduling
Pros & Cons

✓ What Works Well

  • Caring doctors
  • Thorough exams
  • Good community events

✗ Areas to Improve

  • Long wait times
  • Frequent cancellations
  • Rude front desk
Frequently Asked Questions
  • Why was my appointment canceled?
  • How long is the wait?
User Feedback

Great doctors, bad office

Very thorough

Disorganized scheduling

Location Details
Street: 820 5th Ave
City: Chambersburg
State: Pennsylvania
Postcode: 17201
Country: United States
Location
820 5th Ave, Chambersburg, PA 17201
Quick Info
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