Keystone Mission
Other · Homeless Shelter & Outreach

Keystone Mission

8 W Olive St, Scranton, Pennsylvania, 18508

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

Keystone Mission is a vital resource for the Scranton homeless community, offering food, shelter, and spiritual support. Many reviewers call it a blessing, highlighting the kindness of the staff and the quality of the meals. However, there are vocal critics who feel the organization has lost its way, citing a decline in services, condescending attitudes, and concerns about how donations are handled. It remains a polarizing but essential pillar for those in need.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
13
Lowest rating

We analyze 69 public reviews for Keystone Mission using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 70/100
Facilities 65/100
Pro Tip

Check their social media for the most current hours, as they have faced closures and schedule changes.

Faith-based
Outreach-focused
Pros & Cons

✓ What Works Well

  • Provides essential meals and shelter
  • Compassionate and caring staff
  • Strong spiritual focus

✗ Areas to Improve

  • Reports of condescending tone
  • Inconsistent availability of supplies
  • Concerns about donation management
Frequently Asked Questions
  • Are you currently open for meals?
  • Do you accept clothing donations?
  • What are the requirements for your programs?
User Feedback

A true blessing for the community

Service has declined over the years

Staff really cares about the people they serve