Food & Beverage · Fast Food

KFC

1130 Osceola Pkwy, Kissimmee, Florida, 34741

Google Maps Updated: 18 May 2026
Authenticity Score: 85/100
About

This spot is a total mess according to most folks. Customers constantly complain about cold, soggy food and orders being wrong. The staff seems checked out, often ignoring people at the counter or drive-thru. Management is frequently called out for being absent or unhelpful. While a few people have had decent experiences, the general vibe is that it's a waste of time and money.

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We analyze 72 public reviews for KFC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 35/100
Value for Money 30/100
Pro Tip

Check your bag before leaving the drive-thru; missing items are the norm here.

Drive-thru speed: Poor
Order accuracy: Low
Pros & Cons

✓ What Works Well

  • Some find the chicken flavor consistent
  • Occasional fast service during lunch
  • Convenient location

✗ Areas to Improve

  • Consistently cold or soggy food
  • Extremely poor customer service
  • Frequent order inaccuracies
Frequently Asked Questions
  • Why is the drive-thru so slow?
  • Is the manager ever on-site?
  • Why is the order always wrong?
User Feedback

Staff needs serious training

Food quality is hit or miss

Avoid this location if you want a decent meal