Food & Beverage · Fast Food
KFC
1707 Cotton Grove Rd, Lexington, North Carolina, 27292
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Updated: 18 May 2026
Authenticity Score: 73/100
About
This KFC location has a very mixed reputation. While some customers enjoy the fresh food and friendly service, many others report significant issues with order accuracy, long wait times, and poor customer service. It seems to be a location where the experience can vary greatly depending on the staff on duty.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating
We analyze 72 public reviews for KFC using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
55/100
Value for Money
50/100
Pro Tip
Check your order carefully before leaving, as mistakes are common.
Service speed: Variable
Cleanliness: Generally good
Pros & Cons
✓ What Works Well
- Friendly staff on some shifts
- Fresh food when done right
- Clean environment on good days
✗ Areas to Improve
- Incorrect orders
- Long wait times
- Poor customer service
Frequently Asked Questions
- Why was my order wrong?
- Why is the service so slow?
- Is the food fresh?
User Feedback
Inconsistent service
Staff attitude varies
Management needs improvement
Quick Info
- Category Food & Beverage
- City Lexington
- State North Carolina
- Postcode 27292
- Country United States
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