Food & Beverage · Fast Food
KFC
2590 W State St, Bristol, Tennessee, 37620
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Updated: 18 May 2026
Authenticity Score: 74/100
About
KFC on West State Street is frequently criticized for long wait times, poor service, and inconsistent food quality. Many customers report being told there's a long wait for chicken, even when ordering ahead. While some have had good experiences with hot, fresh food, the overall sentiment is negative due to recurring issues.
Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating
We analyze 73 public reviews for KFC using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
52/100
Value for Money
48/100
Pro Tip
Call ahead to check if they have the chicken you want before ordering.
Long wait times
Inconsistent quality
Pros & Cons
✓ What Works Well
- Hot and fresh food occasionally
- Friendly staff on some shifts
- Clean dining area
✗ Areas to Improve
- Long wait times
- Frequent out-of-stock items
- Rude staff
Frequently Asked Questions
- Why is the wait so long?
- Why are they out of chicken?
- Is the service always this slow?
User Feedback
Hit or miss quality
Staff can be very rude
Management seems to struggle
Quick Info
- Category Food & Beverage
- City Bristol
- State Tennessee
- Postcode 37620
- Country United States
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