4501 San Pablo Ave, Emeryville, California, 94608
This KFC location is a polarizing spot, with customers frequently citing major issues with order accuracy and customer service. While some appreciate the convenience of the drive-thru and the occasional fresh batch of chicken, many reviews highlight cold food, missing items, and rude staff interactions. Cleanliness in the dining area is also a recurring complaint. It seems to be a hit-or-miss experience, often depending on which staff members are working, with some managers receiving praise while others are heavily criticized for their lack of professionalism.
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✓ What Works Well
✗ Areas to Improve
The biscuits and gravy are usually solid.
Staff attitude needs a major overhaul.
Check your bag before leaving the window.