Food & Beverage · Fast Food Chicken

KFC

382 S Main St, Middletown, Connecticut, 06457

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

This KFC location is another one that seems to struggle with consistency. While some customers have had great experiences with fresh food and friendly service, many others report raw or spoiled food, rude staff, and poor management. It's a spot that seems to be hit or miss, and given the severity of some complaints, it might be best to proceed with caution.

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We analyze 77 public reviews for KFC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 50/100
Pro Tip

If you're ordering for a large group, call ahead to ensure they can handle the volume.

Drive-thru available
Mobile ordering available
Pros & Cons

✓ What Works Well

  • Fresh food when it's good
  • Friendly staff on some shifts
  • Quick service (occasionally)

✗ Areas to Improve

  • Inconsistent food quality
  • Rude staff
  • Poor management
Frequently Asked Questions
  • Is the food fresh?
  • Why is the service so slow?
  • Did they get my order right?
User Feedback

Check your order before leaving.

Service speed varies wildly.

Management needs to address staff training.