Kia Service Center - Lee Johnson
11845 NE 85th St, Kirkland, Washington, 98033
The Kia service center at Lee Johnson has a very mixed reputation. While some customers appreciate the friendly staff and convenient shuttle service, many others report significant issues with communication, long wait times, and poor repair quality. Several reviewers felt their concerns were dismissed or that they were being overcharged for unnecessary work.
We analyze 72 public reviews for Kia Service Center - Lee Johnson using our data models and filter out spam to highlight only authentic feedback.
Always double-check your vehicle after service to ensure all parts were reinstalled correctly.
✓ What Works Well
- Convenient shuttle service
- Friendly staff members
- Easy online scheduling
✗ Areas to Improve
- Poor communication and follow-up
- Long wait times for repairs
- Inconsistent repair quality
- Do you provide loaner cars?
- How long will my recall repair take?
- Can I get a status update on my car?
Service was fast and friendly
Felt like a waste of time
Communication is very poor
- Category Automobile
- Neighborhood Kirkland
- City Kirkland
- State Washington
- Postcode 98033
- Country United States
